International orders are shipped via priority mail international. Shipping rates are $15 (USD) flat rate to To exchange an item, please send an email to info@kyyote.com within 14 days of your receipt of your order, If there is a problem with your piece, and it is not due to normal wear (or personal misuse), contact us within
Store Policies & Ordering
All KYYOTE jewelry pieces are 100% handcrafted, and made from a variety of natural and one-of-a-kind
materials. As gemstone, quill, feather, wood and natural materials are inherently unique, there may be subtle
differences between the product's photo and the piece you receive.
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PAYMENT
Secure checkout via credit card through Paypal only.
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SALES TAX
Sales tax is charged to residents of California state.
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SHIPPING
ALL PIECES WILL BE SHIPPED WITHIN 3-5 DAYS OF THEIR ORDER DATE (or possibly sooner!)
Each piece of KYYOTE jewelry is custom made at the time your order is placed, and each purchase is
processed in the order in which it was received.
A rush shipment may be available for an additional fee, please contact us for further details and availability.
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USA
All orders are shipped via USPS Priority mail at no charge (FREE!). Shipping times may vary due to availability
of merchandise. Orders are not delivered on Sundays or federal holidays.
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INTERNATIONAL
Canada/Mexico, and $15-20 (USD) to all other countries depending on the item(s) ordered. Priority shipping
takes approximately 6-10 business days. Shipment progress can be tracked on USPS with a USPS tracking
number. We cannot estimate or cover taxes or duties on international shipments. Refused shipments will not be
eligible for refunds on shipping costs.
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REFUNDS & EXCHANGES
Each KYYOTE piece is made-to-order with great care and we want all of our customers to be happy with their
purchases. If for any reason you are not satisfied with your purchase, you may return your unworn merchandise
within 14 days of your receipt of order for an exchange or credit, less shipping (buyer is responsible
for shipping fees).
and include your name and order details. We will contact you with instructions for returning the order to us.
Jewelry must be returned in its original condition and packaging before the exchange will be processed. You
must insure all returns, as we cannot be responsible for any lost, damaged, stolen or misdirected packages.
30 days. We'll repair or replace your item free of charge. If you have damaged your jewelry and would like us
to repair or refinish it, we will gladly fix it up, good as new, for a small cost. Contact us for details:
info@kyyote.com
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SITE SECURITY
Any personal information given to shop.kyyote.com will be protected. Your information will not be disclosed to
third parties. In order to protect customers to the fullest extent, all transactions are processed through PayPal
which uses the latest anti-fraud technology. KYYOTE does not have direct access to or store your credit card
information at any time.
